Services & Training
FIELD OPERATION SERVICES
Commercial, corporate and residential telecom services are available in Western Canada through our two facilities in Edmonton and Vancouver.
Working with your specific requirements, we will schedule your appointment, provide on-site advice as required and complete your installation/repair professionally and thoroughly.
We work with the following services
VOICE
We provide full residential and commercial phone line services.
ADSL
Our experienced technicians work with fiber optic as well as traditional copper lines.
IPTV/GPON
TV
As Telus certified installers, we are trained to install & repair fiber as well as coaxial television line installations.
ALARM SYSTEMS
We partner with well known alarm providers to install and maintain commercial and residential alarm systems.
Clearing debri using a down hole vacuum
Laying cable for new installation
We use full safety equipment on all jobs
Using our underground probe to detect lines
Ditch Witch pipe driving
Ditch Witch pipes
TRAINING
We offer a thorough Technician training program as well as individual and customizable course options to single registrants and groups. All courses include online modules through the Dialtone Academy, and in-class training that includes hands-on troubleshooting and comprehensive testing.
Our Technician training program includes field training, which involves riding alongside a Senior Technician until prospective Technicians are ready to be deployed.
Successful completion of our courses includes a validated certificate.
OUR FACILITY
Our state of the art training facilities are located in Vancouver, BC and Edmonton, Alberta. We offer a classroom style environment with the latest technology in fibre optics, copper line and pole drop placement training.
*Hover over the images below for more information!
Multiple Install & Repair Stations
Multiple pedestals for splicing classes
Multiple install and repair workstations
Buried underground drop training centre
Boardroom Style Classroom
Boardroom-style classroom with projectors, screens, and whiteboards
functional FTTH fibre network
Fully functional FTTH fibre network
ADSL and TTV lab
Active testing circuits
Active testing circuits
Poles for drop placement training
(not for working aloft)